Privacy Policy
Last updated: September 15th, 2025
Welcome to BassBalm
Hello! I'm Matt, the founder of VividPhase Productions LLC and the creator of the BassBalm music project. As a solo entrepreneur, I value the trust you place in me and my work. Protecting your private information is a top priority. This policy is here to explain, in the clearest way possible, how your data is handled.
The Legal Agreement
VividPhase Productions LLC operates the BassBalm project and this website (collectively, "we," "us," or "our"). This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website and services.
By continuing to use our website and services, you acknowledge that you have read and understand this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information you provide:
Name, email address, and contact details (e.g., via contact forms or service inquiries)
Project files or client materials (e.g., audio files, notes)
Information collected automatically:
IP address, browser type, device information
Site usage through analytics tools (e.g., Google Analytics)
Cookies and similar tracking technologies
2. How We Use Your Information
We may process personal data for the following purposes and under these legal bases:
To provide services and respond to inquiries (contractual necessity)
To improve site functionality and user experience (legitimate interest)
To communicate important updates or marketing offers (consent, opt-in only)
To comply with legal obligations (legal requirement)
To maintain business and financial records (legal requirement)
3. Cookies and Tracking
We may use cookies and similar technologies to analyze traffic and understand how visitors use my site. Some cookies are necessary for site functionality, while others (such as analytics) require your consent.
You can manage or disable cookies in your browser settings
If required by law, a cookie banner or “Privacy Settings” link will allow you to manage preferences
Google Analytics may anonymize IP addresses where available
4. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
Trusted service providers (e.g., payment processors like PayPal and Stripe, hosting platforms, analytics tools)
Authorities when legally required (e.g., to comply with law enforcement)
To provide our services, we use reputable third-party providers (such as Google for analytics and Stripe for payments) which may operate in the United States. If you are accessing our site from another country, such as in the European Economic Area (EEA), your information will be transferred to the U.S. We ensure such transfers are legal and secure by relying on our providers' commitments to use appropriate safeguards, such as the EU-U.S. Data Privacy Framework and Standard Contractual Clauses (SCCs), which are designed to protect your data to a high international standard.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy:
Contact inquiries: Up to 2 years
Project files: Until approximately 30 days after the completion of the project, unless otherwise agreed
Financial/transaction records: Retained as required by tax and accounting laws
When data is no longer needed, it will be securely deleted or anonymized
6. Data Security
We take reasonable and appropriate steps to protect your information, including:
Encrypted communications (HTTPS/SSL)
Secure servers and hosting providers
Restricted access to personal data
However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights under applicable data protection laws (e.g., GDPR, CCPA/CPRA):
Access the data we hold about you
Request correction or deletion of your data
Request data portability
Restrict or object to certain types of processing
Withdraw consent where processing is based on consent (e.g., marketing).
Opt out of the sale or sharing of personal data (for California residents) *We do not sell or rent your personal data
To exercise your rights, please contact us at admin@bassbalm.com
8. Children’s Privacy
Our services are not intended for children under:
13 years of age (COPPA -United States)
16 years of age (GDPR - European Union)
We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us for removal.
9. Third-Party Links
Our site may include links to third-party services (e.g., YouTube, Instagram, Bandcamp, etc…). We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised date.
11. Contact Us
If you have questions or requests related to this Privacy Policy, contact:
VividPhase Productions LLC
Email: admin@bassbalm.com
Location: Portland, Oregon, USA