Privacy Policy

Last updated: May 24th, 2026

Welcome to BassBalm 

Hello! I'm Matt, the creator of the BassBalm music project. As a solo entrepreneur, I value the trust you place in me and my work. Protecting your private information is a top priority. This policy is here to explain, in the clearest way possible, how your data is handled.

The Legal Agreement 

Matthew Clark operates the BassBalm project and this website (“I,” “me,” or “my”). This Privacy Policy explains how I collect, use, share, and safeguard your information when you interact with my website and services.

By continuing to use my website and services, you acknowledge that you have read and understand this Privacy Policy.

1. Information I Collect

I may collect the following types of information:

  • Information you provide:

  • Name, email address, and contact details (e.g., via contact forms or service inquiries)

  • Project files or client materials (e.g., audio files, notes)

  • Information collected automatically:

  • IP address, browser type, device information

  • Site usage through analytics tools (e.g., Google Analytics)

  • Cookies and similar tracking technologies

2. How I Use Your Information

I may process personal data for the following purposes and under these legal bases:

  • To provide services and respond to inquiries (contractual necessity)

  • To improve site functionality and user experience (legitimate interest)

  • To communicate important updates or marketing offers (consent, opt-in only)

  • To comply with legal obligations (legal requirement)

  • To maintain business and financial records (legal requirement)

3. Cookies and Tracking

I may use cookies and similar technologies to analyze traffic and understand how visitors use my site. Some cookies are necessary for site functionality, while others (such as analytics) require your consent.

  • You can manage or disable cookies in your browser settings

  • If required by law, a cookie banner or “Privacy Settings” link will allow you to manage preferences

  • Google Analytics may anonymize IP addresses where available

4. Sharing Your Information

I do not sell or rent your personal data. I may share information with:

  • Trusted service providers (e.g., payment processors like PayPal and Stripe, hosting platforms, analytics tools)

  • Authorities when legally required (e.g., to comply with law enforcement)

To provide my services, I use reputable third-party providers (such as Google for analytics and Stripe for payments) which may operate in the United States. If you are accessing my site from another country, such as in the European Economic Area (EEA), your information will be transferred to the U.S. I ensure such transfers are legal and secure by relying on my providers' commitments to use appropriate safeguards, such as the EU-U.S. Data Privacy Framework and Standard Contractual Clauses (SCCs), which are designed to protect your data to a high international standard.

5. Data Retention

I retain personal data only as long as necessary to fulfill the purposes described in this policy:

  • Contact inquiries: Up to 2 years

  • Project files: Until approximately 30 days after the completion of the project, unless otherwise agreed

  • Financial/transaction records: Retained as required by tax and accounting laws

  • When data is no longer needed, it will be securely deleted or anonymized

6. Data Security

I take reasonable and appropriate steps to protect your information, including:

  • Encrypted communications (HTTPS/SSL)

  • Secure servers and hosting providers

  • Restricted access to personal data

However, no system is 100% secure, and I cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights under applicable data protection laws (e.g., GDPR, CCPA/CPRA):

  • Access the data I hold about you

  • Request correction or deletion of your data

  • Request data portability

  • Restrict or object to certain types of processing

  • Withdraw consent where processing is based on consent (e.g., marketing).

  • Opt out of the sale or sharing of personal data (for California residents) *I do not sell or rent your personal data

To exercise your rights, please contact me at admin@bassbalm.com

8. Children’s Privacy

My services are not intended for children under:

  • 13 years of age (COPPA -United States)

  • 16 years of age (GDPR - European Union)

I do not knowingly collect personal data from minors. If you believe I have inadvertently collected such data, please contact me for removal.

9. Third-Party Links

My site may include links to third-party services (e.g., YouTube, Instagram, Bandcamp, etc…). I am not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy

I may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised date.

11. Contact Me

If you have questions or requests related to this Privacy Policy, contact:

Matthew Clark (BassBalm)

Email: admin@bassbalm.com

Location: Portland, Oregon, USA