Last Updated: September 15th, 2025

Welcome to BassBalm

Hello! I'm Matt, the founder of VividPhase Productions LLC and the creator of the BassBalm music project.  This document outlines the terms of our collaboration so we can focus on making your music sound incredible.

The Legal Agreement

VividPhase Productions LLC operates the BassBalm project and this website (collectively, "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you and VividPhase Productions LLC. Your use of our services signifies your acceptance of these Terms. Please read them carefully.

1. Acceptance of These Terms

These Terms constitute a binding agreement. You indicate your acceptance of these Terms by taking any of the following actions:

If you do not agree to these Terms, you may not use our website or our services. Please review these Terms carefully.

2. Client Obligations

You shall work with us in good faith to arrive at the optimal product and equitable outcome for both parties for the services requested.  

3. Our Obligations

We shall establish an agreed upon estimated timeframe for the requested deliverables and will communicate that expected date via appropriate platform method to you.  We will have already communicated the expected outcomes/deliverables for the requested service, allowing you to accept this agreement at the time of review.  We shall work with you in good faith to arrive at the optimal product and equitable outcome for both parties for the services provided.

4. Service Scope

The scope of service work to be provided by us will have been provided to you before this agreement via email, or website, or invoice, or other medium.  Acceptance of these Terms by you, indicates that you are aware of the scope of the service work in full, and confirms such details have been provided.

5. Ownership/Copyright

You retain ownership of all files you provided in the shared working folder at all times.  As long as services have been paid in full, then you also retain ownership of agreed service deliverables. We have been hired to provide a service to contribute to and enhance your original works to help prepare them for release, and you retain ownership of the noted works and files.  We do not perform any authentication or validation of song copyright validity, nor evaluation of the copyrightable use of Artificial Intelligence which may be contained within the content you provided, and therefore hold no liability from possibly infringing or non-copyrightable content.

6. Archival

We are unable to provide long term archival services, and serviced content may become inaccessible 30 days after service deliverables are provided.  You are responsible for appropriate backup and archival of provided files and service deliverables for your own future retrieval. 

7. Force Majeure and Limitation of Liability

We shall not be liable for any failure or delay in the performance of our obligations under this Agreement due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, acts of war, terrorism, pandemics, governmental regulations or orders, strikes, labor disputes, power outages, or other unforeseeable events (each a “Force Majeure Event”).  Pursuant to the aforementioned Obligations and as a Work For Hire Agreement, the maximum damages we will provide you if services cannot be satisfactorily rendered, would be a full refund of the agreed upon service price (if any was paid).  All deliverables we send are subject to your final approval, and therefore your ultimate legal liability.

8. Governing Law

This Agreement, and any dispute arising from it, shall be governed by and construed in accordance with the laws of the State of Oregon, USA, without regard to its conflict of law provisions.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. The latest version will always be posted on this page with the revised "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have questions about these Terms of Service, please contact us at:

VividPhase Productions LLC

Email: admin@bassbalm.com

Location: Portland, Oregon, USA